Skip to main content

Hotel and Website Accessibility

Hotel and Website Accessibility

At Victoria Palms Inn & Suites, we make sure every guest enjoys a comfortable, safe, and seamless experience. We offer hotel and website accessibility features so that each guest can experience the best of what we offer.

Please feel free to look at the details below to see how we can meet your needs. If you have questions, call us at 956-782-3200 or email us at [email protected]

AccessibilityHotel Accessibility

Hotel Accessibility Features

  • There are fire alarms for the audio & visually impaired
  • Accessible doorways for all public spaces
  • Service Animals Accepted
  • Alternative or large lettering on all signage
  • There is an accessible covered area for pickup & dropoff
  • Accessible self parking
  • Accessible valet parking
  • Accessible parking spots
  • 2 van-accessible parking spots
  • 2 accessible parking spots
  • All accessible parking spaces are closest to the restaurant entrance
  • The entrance ramp is non-slip
  • The ramp is less than 6' and/or does not have railings
  • Accessible path to check-in
  • Accessible path to guest rooms
  • Accessible path for all public spacesignage
  • Accessible entrance to the pool
  • Accessible path to maneuver in the fitness center
  • Accessible desks in the business center

Accessible Guest Rooms Feature

  • 2 Accessible Guest Rooms
  • Telephone ring signaler in accessible rooms
  • Visual alarm clock in accessible rooms 
  • The room has audible fire/smoke detectors 
  • The TV has closed-captioning or decoders 
  • The viewports are lowered on the door
  • The door security features are lowered on the door
  • The thermostat controls are lowered on the wall
  • The light switches are lowered on the wall
  • The closet bars & shelves sit equal to or lower than 36 inches above ground
  • Accessible shelving is Yes inches above ground
  • Grab bars at the bed
  • Grab bars at the toilet
  • Grab bars in the shower and/or tub
  • The room has a roll -in shower
  • The room has an accessible bathtub
  • The are accessible faucet controls
  • There is a handheld spray unit in the shower and/or tub
  • There is a shower/tub seat available
  • There is accessible toe & knee clearance around the desk
  • There is accessible toe & knee clearance around the sink/vanity
  • The doorway is 14 inches wide
  • There is wheelchair access path between and/or around beds
  • This room has a Lever Door & Lock System
  • The room placard has alternative text

Restaurant Accessibility

  • The entrance path to the restaurant is accessible without stairs
  • The entrance path to the restaurant is firm and slip-resistant
  • The entrance path is free of objects protruding into the space
  • The entrance ramp is non-slip
  • The entrance door is operable with a closed fist
  • The restaurant has aisles of at least 36 inches between fixed seating
  • The restaurant has wheelchair accessible seating distributed throughout the dining area
  • The accessible tables and counters are between 28 inches and 34 inches high
  • The restaurant has accessible public restrooms
  • The restaurant has signage indicating the location of accessible restrooms
AccessibilityWebsite Accessibility

Accessibility Statement for Victoria Palms Inn & Suites

Date: 6/4/2024
This is an accessibility statement from Victoria Palms Inn & Suites

Measures to support accessibility

Victoria Palms Inn & Suites takes the following measures to ensure accessibility of Victoria Palms Inn & Suites:
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Victoria Palms Inn & Suites is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.


We welcome your feedback on the accessibility of Victoria Palms Inn & Suites. Please let us know if you encounter accessibility barriers on Victoria Palms Inn & Suites:
  • Phone: 956-782-3200
  • Business Address: 3309 E. IH2, Donna, Texas 78537

Compatibility with browsers and assistive technology

Victoria Palms Inn & Suites is designed to be compatible with the following assistive technologies:
Victoria Palms Inn & Suites is not compatible with:
  • Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
  • Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

Technical specifications

Accessibility of Victoria Palms Inn & Suites relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
  • HTML
  • CSS
  • JavaScript
These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Victoria Palms Inn & Suites, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

Assessment approach

This website was assessed for accessibility by the following approaches:
  • Self-evaluation at site launch
  • External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 06/04/2024


This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.